Using the app
Technology that connects drivers and drivers on demand. Here’s how the app works, step by step.
Step 1
Rider opens the app
The rider enters their destination; reviews each ride option for vehicle size, price, and estimated dropoff time; chooses the desired option; then confirms the pickup.
Step 2
The rider is matched with a driver
A nearby driver sees and chooses to accept the rider’s ride request. The rider is automatically notified when the driver’s vehicle is about a minute away.
Step 3
The driver picks up the rider
The driver and the rider verify each other’s names and the destination. Then the driver starts the ride.
Step 4
The driver takes the rider to the destination
The app gives the driver the option to access turn-by-turn direction
Step 5
The driver and rider leave ratings and reviews
At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders also have the option to give the driver compliments and a tip directly in the app.
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