Safety Without Exceptions
At RYDR, safety knows no boundaries. In our inclusive community, whether you’re behind the wheel, in the rear seat, or pedaling on a bike, you can always count on being treated with respect, and your safety is our utmost concern. Our proactive safety measures are in effect at all times, ensuring your well-being, and should you ever need assistance, our team of real humans is available day and night to provide genuine help.
Dedicated to Your Safety
Our commitment to safety drives us to set new standards and harness cutting-edge technology, all with the goal of minimizing incidents and ensuring your peace of mind. We’re here to help you move freely, make the most of your time, and stay connected to the people and places that matter most to you.
DRIVR® Screening
Thorough Background Screening
Prospective drivers must undergo a multi-step safety screening that checks for issues including, but not limited to impaired driving and violent offenses.
Annual History Checks
To maintain access to the RYDR platform, drivers must pass annual driving and criminal history checks. This practice guarantees that drivers consistently meet our high standards.
Community Guidelines
We are committed to enforcing our Community Guidelines. Reports submitted to our Support team are reviewed, and failure to comply with these guidelines may result in the loss of access to your account.
All drivers are background checked before their first trip
Every prospective driver is required to pass a multi-step safety screening. This thorough process includes checks for impaired driving and violent offenses, among other factors. Drivers will also require an annual screening.
How driver screening works >
SAFETY
SOS button
& documents
Your safety is our top priority. That’s why we’re introducing two new features to enhance your sense of security and peace of mind: the SOS button and document verification.
Safety first. Always!
We prioritize your safety and comfort at every stage of your ride. Our mission is to empower you to move with unparalleled freedom, make the most of your precious time, and stay seamlessly connected with the people and places that hold significance in your life.
- COVID-19 Safety Protocols: Please be aware that mask requirements may still be in effect in certain areas due to local laws. We strongly advise you to check the COVID-19 safety protocols specific to your location. Everyone using the RYDR platform is obligated to adhere to all relevant laws and regulations while using our services.
- Background Screening Variations: The extent of background screening may vary depending on the regulations, laws, and practices in the city where you intend to drive. This screening process may encompass your entire adult history, commencing from the age of 18.
- Screenshots Disclaimer: Screenshots displayed on this website may not precisely mirror your in-app experience. They are provided for informational purposes and may not be applicable to your country, region, or city. Please be aware that this information is subject to change and could be updated without prior notice.
