Understanding RYDR Fees & Charges

Table of contents

Overview #

Every RYDR trip or order may include different types of charges.

Fees Explained #

  • Base Fare – The starting price of your ride.
  • Distance & Time Fee – Charged per kilometer and per minute.
  • Service Fee – Supports the platform.
  • Cancellation Fee – Applies when a rider cancels after driver acceptance.
  • Surge Pricing – Higher rates during peak demand.

Keep your experience running smoothly.

RYDR doesn’t provide a customer service phone line. Instead, you can log in to your account for personalized support, or explore the resources below to find answers and solutions for Riders, Drivers, Merchants & Partners, and more.

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