Lost and Found: What to Do if You Leave an Item

Overview #

If you accidentally leave something behind in a RYDR car or delivery, here’s how to try to get it back.

Steps #

1. Open the RYDR app.
2. Go to My Rides / My Orders.
3. Select the trip or order where the item was lost.
4. Tap Report Lost Item.
5. Enter a description of the item and any other helpful details.

What Happens Next #

• Our team will contact the driver or partner.
• If your item is found, we will help arrange its return.
• If not recovered, we will notify you within 48 hours.

Tips #

• Provide detailed descriptions (color, brand, unique features).
• Check your surroundings before leaving the car to prevent future losses.