Overview #
Sometimes rides are cancelled before they begin. Here are the most common reasons.
Driver Cancellations #
- Driver could not reach the pickup point.
- Technical or safety issues with the vehicle.
- Rider delayed beyond the grace period.
Rider Cancellations #
- Rider changed plans.
- Rider selected the wrong location.
- Ride cancelled after driver acceptance (cancellation fee may apply).
System Cancellations #
- No drivers available in your area.
- Payment issue detected.
- Technical error.
Tips #
- Always double-check your pickup location.
- Make sure you are ready before requesting a ride.
