Overview #
If you’re online but not receiving trip requests, here are common reasons and fixes.
Possible Reasons #
- Low driver rating reducing priority.
- Not in a high-demand area.
- Technical issues (app not updated, GPS off).
- Account restrictions due to unresolved complaints.
How to Fix #
- Move to a busier area where demand is higher.
- Ensure the app is updated to the latest version.
- Check internet and GPS connectivity.
- Contact support if the issue persists beyond 24 hours.
Tips #
- High acceptance rates improve request frequency.
- Maintaining a strong rating boosts priority in assignments.
