Order Preparation & Packaging Best Practices

Table of contents

Overview #

Good packaging ensures customer satisfaction and fewer complaints.

Best Practices #

  • Use food-safe containers for hot meals.
  • Seal packages to prevent spills.
  • Label bags with the customer’s name.
  • For fragile items, use protective wrapping.

Tips #

  • Double-check the order before handing it to the driver.
  • Keep perishable items at the right temperature until pickup.

Keep your experience running smoothly.

RYDR doesn’t provide a customer service phone line. Instead, you can log in to your account for personalized support, or explore the resources below to find answers and solutions for Riders, Drivers, Merchants & Partners, and more.

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