What to Do After an Accident or Incident

Overview #

In case of an accident or serious incident during a RYDR ride or delivery, follow these steps.

Immediate Steps #

1. Ensure everyone’s safety first.
2. Call emergency services if necessary.
3. Use the in-app Panic Button to contact RYDR Safety Support.

Reporting to RYDR #

1. Open the app → Help → Report Incident.
2. Provide trip details, description of the event, and photos if possible.
3. Our Safety Team will investigate and follow up.

Support Provided #

• Assistance in coordinating with authorities.
• Insurance guidance if applicable.
• Follow-up within 24 hours.