Drivers
Why Am I Not Getting Ride Requests (Drivers)
Last Updated: September 15, 2025Overview If you’re online but not receiving trip requests, here are common reasons and fixes. Possible Reasons Low driver rating reducing priority. Not in a high-demand area. Technical issues (app not updated, GPS off). Account restrictions due to unresolved complaints. How to Fix Move to a busier area where demand is higher. Ensure the app...
Driver Requirements & Eligibility
Last Updated: September 15, 2025Overview To drive with RYDR, you must meet specific criteria. Personal Requirements At least 21 years old. Valid driver’s license. Clean driving record. Vehicle Requirements Vehicle not older than the maximum allowed years in your city. Must pass inspection. Must have valid insurance and registration. Other Requirements Smartphone with stable internet. Willingness to follow RYDR...
Handling Customer Complaints or Feedback (Drivers)
Last Updated: September 15, 2025Overview Drivers may receive feedback from riders. Here’s how to handle it professionally. Types of Feedback Positive – High ratings and compliments. Neutral – Suggestions for improvement. Negative – Complaints about behavior, driving, or delays. What to Do Stay professional, do not argue with riders. Serious complaints are investigated by RYDR Support. Improve performance using...
Driver App Walkthrough
Last Updated: September 15, 2025Overview The RYDR Driver app is your main tool for accepting and completing trips. Main Features Home Screen – Shows availability status. Trip Requests – Accept or reject incoming requests. Map Navigation – Provides turn-by-turn directions. Earnings Tab – Displays daily and weekly income. Wallet – Manage balances, payouts, and history. Tips Keep your app...
