General Support
2 docs
Account Deletion / Deactivation
Last Updated: September 15, 2025Overview You can permanently delete or temporarily deactivate your RYDR account at any time. How to Delete Your Account Open the app and go to Account Settings. Tap Delete Account. Confirm your request. How to Deactivate Contact support and request temporary deactivation. Account can be reactivated by logging in again. Important Notes Deletion is permanent...
Troubleshooting GPS / Location Issues
Last Updated: September 15, 2025Overview RYDR relies on accurate GPS data. If you experience problems with location tracking, follow these steps. For Riders Make sure location services are enabled on your device. Ensure the RYDR app has permission to access GPS. Move to an open area for better signal if indoors. For Drivers Keep your GPS turned on at...
