Delivery Partner Rules & Safety (Merchants + Drivers)

Table of contents

Overview #

Delivery partners must follow safety and professionalism guidelines.

Rules #

  • Always wear a helmet if on a bike or scooter.
  • Obey traffic laws.
  • Handle packages carefully.
  • Communicate politely with customers and merchants.

Safety #

  • Avoid unsafe areas at night if possible.
  • Contact support if a delivery feels unsafe.
  • Use the panic button in emergencies.

Keep your experience running smoothly.

RYDR doesn’t provide a customer service phone line. Instead, you can log in to your account for personalized support, or explore the resources below to find answers and solutions for Riders, Drivers, Merchants & Partners, and more.

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