How Pricing Works (Riders)

Overview #

RYDR fares are calculated using several components.

Fare Breakdown #

  • Base Fare – Flat fee to start a trip.
  • Distance Charge – Cost per kilometer or mile.
  • Time Charge – Cost per minute of travel.
  • Service Fee – Platform fee added to each ride.
  • Surge Pricing – Extra charge during high demand periods.

Estimates vs Final Fare #

  • Fare estimate is shown before confirming.
  • Final fare may vary due to route changes, delays, or stops.

Keep your experience running smoothly.

RYDR doesn’t provide a customer service phone line. Instead, you can log in to your account for personalized support, or explore the resources below to find answers and solutions for Riders, Drivers, Merchants & Partners, and more.

Enter your username and password to log into your account