Overview #
RYDR provides refunds in certain cases such as overcharges, duplicate payments, or cancelled trips.
Automatic Refunds #
- Cancelled trips before driver acceptance.
- Failed payments that were charged.
How to Request a Refund #
- Go to Help → My Rides.
- Select the ride in question.
- Tap Request Refund and choose a reason.
- Submit and wait for a response (usually within 24 hours).
Timelines #
- Wallet refunds: immediate.
- Card refunds: 3–7 business days.
