Rider Safety Guidelines

Overview #

RYDR is committed to safe travel for all riders. Follow these guidelines for a secure trip.

Before the Ride #

  • Check driver and vehicle details in the app.
  • Confirm the license plate before entering.

During the Ride #

  • Sit in the back seat if possible.
  • Use seatbelts at all times.
  • Share trip status with friends or family using the app.

After the Ride #

  • Leave feedback and ratings.
  • Report any unsafe behavior immediately.

Keep your experience running smoothly.

RYDR doesn’t provide a customer service phone line. Instead, you can log in to your account for personalized support, or explore the resources below to find answers and solutions for Riders, Drivers, Merchants & Partners, and more.

Enter your username and password to log into your account